Exchange Policy

We make exchanges easy! If you are not happy with your item, exchange it within 15 days. Remember, the product must be in perfect condition – products with misuse problems will not be exchanged. Kindly be advised that our company adheres to a no-refund policy. 

Chilli Beans warranties all sunglasses against manufacturing defects for six months from date of purchase. 

Contact us at canggu@chillibeans.id to obtain instructions on how to process your exchange.