Warranty

Chilli Beans warranties are automatically in effect upon purchase of any sunglasses and eyeglasses products. We grant a 6 months warranty period on our products. This warranty guarantees that the products meet the standards required for usability and durability.

Chilli Beans warranties do not apply in the following cases:

• Normal wear or aging of the used materials;
• Theft or loss of the product;
• Intentional damage;
• Damages as a result of improper usage or neglected care.

The warranty no longer applies in case a third party performed any repair works in our products.

Any shipment expenses for a return after a warranty request or repair request is made (for defects occurring after the customer has used the product), will be handled by the customer.

You can always contact us by email to canggu@chillibeans.id and we will assist you in all your enquiries.

 

Any shipment expenses for a return after a warranty request or repair request is made (for defects occurring after the customer has used the product), will be handled by the customer.

You can always contact us by email to canggu@chillibeans.id and we will assist you in all your enquiries and further doubts.